Fluffsnugattire (hereinafter referred to as “we” or “this website”) values the protection of its customers’ personal information and is committed to processing such information in accordance with applicable data protection laws and regulations.
This Privacy Policy explains how we collect, use, store, and manage the information you provide when you visit www.fluffsnugattire.com or purchase products.
- Data Controller Information
In accordance with applicable data protection regulations, Fluffsnugattire, as the personal data controller, is responsible for managing and processing the personal information collected through this website.
Brand: Fluffsnugattire
Website: www.fluffsnugattire.com
Email: clothes@fluffsnugattire.com
- Information We Collect
When you visit the website, submit an order, contact customer service, or use website functions, we may collect the following information:
Account and Order Information
Including:
Name
Contact Email
Contact Phone
Shipping Information
Order Information
Purchase History
Communication Information
When you communicate with us via email or other contact methods, we may retain the information you provide to process your inquiries.
Website Usage Information
We may collect certain information related to website access, such as:
Browsing History
Access Time
Device and Browser Information
This information is used to improve website operation and user experience.
- Purpose of Information Use
We collect and process personal information primarily for the following purposes:
Processing customer orders
Providing order-related services
Responding to customer inquiries
Managing customer account information
Improving website content and service processes
Fulfilling relevant obligations stipulated by applicable laws and regulations
We will only process relevant personal information based on reasonable business needs.
- Payment Information Processing
To complete the website order payment process, Fluffsnugattire uses a third-party payment processing service:
Stripe
Stripe handles payment-related information, including payment verification and transaction processing.
Fluffsnugattire does not directly store complete bank card numbers or other payment account information.
Payment information processing will be conducted in accordance with Stripe’s relevant privacy policy and applicable data protection requirements.
For information on Stripe’s privacy policy, please visit:
- Use of Cookies
Fluffsnugattire uses cookies and similar technologies to help the website function properly and to understand website visits.
Cookies may be used for:
Saving website functionality settings
Optimizing browsing experience
Analyzing website visits
You can manage or delete cookies through your browser settings.
- Data Retention Period
We will retain personal information as needed for business operations and as required by applicable laws and regulations.
Generally:
Order-related information will be retained for up to 7 years after the order is completed to meet business record keeping, tax, and legal requirements.
Customer inquiry records will be retained as needed after the relevant services are completed.
Website access information will be deleted or anonymized after its intended use.
When personal information is no longer necessary to retain, we will process it in accordance with applicable regulations.
- Data Sharing
In providing website services, we may need to share necessary information with the following types of service providers:
Payment processing service providers (such as Stripe)
Website operation-related service providers
Information recipients required by laws and regulations
We will only provide the information necessary to complete the relevant services and will process personal data in accordance with applicable legal requirements.
- Data Security Management
Fluffsnugattire values the protection of personal information and takes appropriate measures to manage customer data.
We continuously maintain our website information management processes based on business needs to reduce the risk of unauthorized access, use, or disclosure of personal information.
- Data Protection Rights of Users in Europe
Under applicable data protection regulations, users in Europe may have the following rights:
Request access to personal information
Request correction of inaccurate information
Request deletion of eligible personal information
Request restriction of certain data processing activities
Make requests regarding certain data processing
To exercise these rights, please contact us at:
clothes@fluffsnugattire.com
We will process your request in accordance with applicable laws upon receipt.
- Children’s Information
Fluffsnugattire’s website services are intended for users who meet the age requirements stipulated by applicable laws.
We do not proactively collect information from users who are under the age of majority as required by applicable laws.
If you find any such information submitted, please contact us for processing.
- Privacy Policy Updates
We may update this Privacy Policy based on business changes or applicable legal requirements.
The updated version will be published on the website, indicating the latest effective date.
We recommend that you review this policy periodically to understand how information is processed.
- Contact Us
If you have any questions about this Privacy Policy or our personal information processing methods, please contact us:
Brand: Fluffsnugattire
Website: www.fluffsnugattire.com
Email: clothes@fluffsnugattire.com